SlovenščinaGENERAL TERMS OF USE OF THE WEBSITE
- Provider/Operator: SLOMOT d.o.o.
- Address: Peruzzijeva ulica 124a, 1000 Ljubljana, Slovenia
- Registration No.: 1613618000
- Tax No.: SI34828206
- Contact: info@avtodomar.si, +386 41 601 005 (purchase), +386 51 240 312 (rental)
- Websites: avtodomar.si (hereinafter: “Website”).
1. PURPOSE AND SCOPE OF APPLICATION
1.1. These terms govern the use of the Website and the online motorhome rental booking process (hereinafter: Online Booking).
1.2. All specifics of vehicle rental (vehicle condition and use, mileage limits, equipment, security deposit, insurance, damages, cleaning, pick-up/return, renter’s liability, etc.) are not subject to these terms and are exclusively governed by the Vehicle Rental Agreement (“Rental Agreement”) concluded between SLOMOT d.o.o. and the renter.
1.3. If information from the Website conflicts with the Rental Agreement, the Rental Agreement shall prevail. Individual commercial specifications (e.g., included equipment, selected vehicle, date, price) are visible in the booking summary and/or offer.
2. ACCOUNT AND ACCESS
2.1. The user can make an Online Booking as a guest or via a user account. The user is responsible for safeguarding their login details and for activities performed through the account.
2.2. The Provider may temporarily restrict access or terminate account use in cases of abuse or violation of these terms.
3. ONLINE BOOKING STEPS
3.1. Selection: the user selects the date, vehicle, and any additional items.
3.2. Data entry: contact and billing information, invoice details, special requests.
3.3. Review and confirmation: display of summary (main service features, price, taxes, costs, cancellation conditions).
3.4. Payment: advance payment or full amount, as displayed in the payment step.
3.5. Electronic confirmation: after successful payment/order submission, the user receives an automatic notification; the binding booking confirmation is the email “Booking Confirmation” issued by the Provider.
3.6. The Provider reserves the right to refuse a booking (e.g., obvious pricing error, vehicle unavailability, inadequate data); in such a case, all received payments will be refunded.
4. CONCLUSION OF A DISTANCE CONTRACT
4.1. The contract for the provision of the online booking service is concluded when the user receives the binding electronic confirmation from point 3.5.
4.2. The Rental Agreement (which governs all matters regarding the vehicle and rental) is concluded separately – upon vehicle pick-up or electronically before pick-up; it is considered an integral part of the contractual relationship regarding the selected date and vehicle.
5. PRICES AND PAYMENTS (ONLINE BOOKING)
5.1. Prices are expressed in EUR and include VAT, unless explicitly stated otherwise. Any processing fees or additional costs are also displayed.
5.2. Payment methods and payment deadlines are displayed during the booking process.
5.3. Security deposit, insurance, mileage limits, equipment, and return costs are not regulated by these terms; they are exclusively determined in the Rental Agreement and/or in the individual vehicle offer.
5.4. The invoice for the Online Booking is issued electronically.
6. CANCELLATION, CHANGES AND RIGHT OF WITHDRAWAL
6.1. As this is a service for securing a rental period for a specific date/period, the statutory 14-day right of withdrawal does not apply.
6.2. Cancellation policy (draft – please adjust):
• ≥ 60 days before pick-up: 10% of rental value
• 59–30 days: 30%
• 29–15 days: 50%
• < 15 days or no-show: 100%
6.3. Changes (date/vehicle/add-ons) are possible subject to availability; the price difference and any handling fees will be charged. For any changes, it is necessary to contact the provider, who will decide at their sole discretion whether the change is possible, otherwise the booking is considered cancelled.
6.4. If the Provider, for reasons on its part, cannot confirm the booking or provide an alternative, all received payments will be refunded.
7. COMPLAINTS AND ADR
7.1. Complaints and requests regarding Online Booking: info@avtodomar.si.
7.2. The Provider informs consumers about the recognized ADR entity. The Provider does not recognize any out-of-court consumer dispute resolution (ADR) entity.
8. ELECTRONIC COMMUNICATION, STORAGE AND ACCESS
8.1. Communications regarding the booking are sent to the email address provided during the booking process.
8.2. The order summary and/or contractual documents are available to the user in electronic form (via email or account, if applicable).
8.3. The language of the contract is Slovenian (unless otherwise specified in the booking process).
9. PERSONAL DATA PROTECTION AND COOKIES (SUMMARY)
9.1. The Provider processes personal data for the purpose of Online Booking, communication, and fulfilling legal obligations (accounting, taxes).
9.2. Legal bases: conclusion/performance of the contract, legal obligations, legitimate interests, and – where necessary – consent (e.g., for marketing and non-essential cookies).
9.3. Individual types, retention periods, data users, and individual rights are precisely described in the Privacy Policy and Cookie Policy on the Website.
9.4. Non-essential cookies are used only with prior consent; settings can be changed at any time in the cookie settings.
10. LIMITATION OF LIABILITY FOR THE WEBSITE
10.1. We strive for timely and accurate data, but typographical errors or technical inaccuracies may occur. Obvious errors (e.g., an obvious lapse in price) do not bind the Provider.
10.2. The Provider is not responsible for occasional unavailability of the Website due to maintenance or force majeure.
11. LAW AND JURISDICTION
11.1. These rules are governed by the law of the Republic of Slovenia.
11.2. For disputes with consumers, mandatory provisions on jurisdiction and consumer protection apply; for economic entities, the competent court in Ljubljana has jurisdiction.
12. FINAL PROVISIONS
12.1. The Provider may occasionally amend these terms; the new version is effective from its publication on the Website and does not affect already concluded bookings.
12.2. Questions not specifically regulated by these terms shall be interpreted in accordance with the Rental Agreement and applicable legislation.
General Terms and Conditions are valid from 11. 9. 2025
